Returns & Exchanges
We want you to be completely satisfied with your Maison Berger home fragrance experience. If you are not happy with your purchase, you may return unused and unopened products within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Securely
Place the items in their original packaging, ensuring fragile glass lamps and fragrance bottles are well-protected to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing